Privacy Policy - Byrne.com

Privacy Policy

Byrne’s U.S. Website Privacy Policy

This version was last updated March 2026.

Introduction

Welcome to our Privacy Policy for our website, www.byrne.com and its related domains, byrnewerks.com handncraft.com, and byrne-tool.com (“Website”) of Byrne Electrical Specialists, Inc. (“Byrne” or “we” or “us”) in the United States.

We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our Website (regardless of where you visit it from) and tell you about your privacy rights.

By using our Website, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use our Website.

1. IMPORTANT INFORMATION AND WHO WE ARE
2. THE DATA WE COLLECT ABOUT YOU
3. HOW WE COLLECT YOUR PERSONAL DATA
4. HOW WE USE YOUR PERSONAL DATA
5. DISCLOSURES OF YOUR PERSONAL DATA
6. DATA SECURITY
7. DATA RETENTION
8. YOUR RIGHTS
9. CALIFORNIA RESIDENT’S PRIVACY RIGHTS

1. Important information and who we are

Founded in 1971 by Norman and Rosemary Byrne in the basement of their Ada, Michigan home, Byrne is the leading manufacturer of power and data solutions for the home, healthcare, hospitality, and office furniture industries. In 1979, Byrne established its Rockford, Michigan headquarters where Byrne continues to make a wide range of connected technology products such as USB electrical ports and in-surface electrical units for desks. In 2016, Byrne opened up a new 15,000 sq. ft. manufacturing facility in Lakeview, Michigan. Byrne has manufacturing locations and supply chains that span the globe.

Purpose of this Privacy Policy

This Privacy Policy aims to give you information on how Byrne collects and processes your personal data through your use of this Website, including any data you may provide through this Website when you sign up to our newsletter, or purchase a product or service.

This Website is not intended for children and we do not knowingly collect data relating to children consistent with the U.S. Children’s Online Privacy Protection Act. If we learn that we have received information directly from a child under age 13 without the parent or legal guardian’s verified consent, we will use that information only to respond to the child/parent/guardian to inform the child that he or she may not use the Website.
It is important that you read this Privacy Policy together with any other Privacy Policy or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Policy supplements the other policies and is not intended to override them.

Byrne’s Contact Information

Byrne USA

Our contact details are:
Attn: Privacy Officer
Email address: privacyofficer@byrne.com
Postal address: 320 Byrne Industrial Drive, Rock

Changes to this Privacy Policy and Request to Notify Us of Changes

We may make changes to this Privacy Policy in our sole discretion. When we do, we will update this page and display the date of the update. We will notify of any changes to this Privacy Policy. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-Party Links

This Website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Website, we encourage you to read the Privacy Policy of every website you visit.

2. The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified.

We or our service providers may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data includes first name, last name, username or similar identifier, job title,
date of birth.

• Contact Data includes billing address, delivery address, email address and
telephone numbers.

• Financial Data includes payment card details, account numbers, expiration dates.

• Transaction Data includes details about payments to and from you and other
details of products and services you have purchased from us.

• Technical Data includes internet protocol (IP) address, your login data, browser
type and version, time zone setting and location, browser plug-in types and
versions, operating system and platform and other technology on the devices you
use to access this Website.

• Profile Data includes your username and password, purchases or orders made by
you, your interests, preferences, feedback, and survey responses.
• Usage Data includes information about how you use our Website, products and
services.

• Marketing and Communications Data includes your preferences in receiving
marketing from us and our third parties and your communication preferences.

• Job Application Data includes your qualifications, skills, experience, and
employment history, whether or not you have a disability for which the organization
needs to make reasonable adjustments; information about your ability to work in a
particular jurisdiction; and other information requested in our on-line employment
application portal or provided by you in your resume, CV, or other identity
documents.

3. How we collect your personal data

We use different methods to collect data from and about you including through: Direct interactions. You may give us your personal data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

• apply for our products or services;

• create an account on our Website;

• apply for employment as part of our recruitment process;

• subscribe to our service or publications;

• request marketing to be sent to you;

• conduct a survey; or

• give us some feedback.

Automated technologies or interactions. As you interact with our Website, we may automatically collect data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, and other similar technologies. Please see our cookie policy for further details. Employment application processes are not based on automatic decision-making.

Third-party sources. We may receive personal data about you from various third parties including our third-party service providers. We employ other companies and individuals to perform functions upon our behalf. Examples include storing and analyzing data, providing search results and links (including paid listings and links), providing customer service, processing employment applications, and payment processing. They have access to user information needed to perform their functions but may not use it for other purposes.

4. How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances: (a) where we need to perform the contract we are about to enter into or have entered into with you; (b) where it is necessary for our legitimate interests (or those of a third party) and your interests and rights do not override those interests; (c) where we need to comply with a legal or regulatory obligation. We use your data in the following ways:

• To register you as a new guest;

• To process and deliver your order, manage payments, fees, and charges;

• To manage our relationship with you;

• To facilitate the employment application process;

• To enable you to complete a survey;

• To administer and protect our Website;

• To deliver relevant Website content and advertisements to you;

• To use data analytics to improve our Website, products/services, marketing,
customer relationships and experiences;

• To make suggestions and recommendations to you about goods or services that
may be of interest to you.

Marketing and Outreach

We strive to provide you with choices regarding certain personal data uses, particularly around marketing. You can manage the marketing and outreach we provide to you by opting out, which is described in the “Opting Out” section below.

Opting Out

You can ask us to stop sending you marketing messages at any time by replying to a marketing email with “unsubscribe” in the subject line, clicking “unsubscribe” in the marketing email itself, or by Contacting us at any time.

Cookies

We may place “cookies” on the browser of your computer. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Cookies may enhance the convenience and use of the Website. For example, the information provided through cookies may be used to recognize you as a previous user of the Website (so you do not have to enter your personal information every time), offer personalized information for your use, and otherwise facilitate your experience using the Website. You may choose to decline cookies if your browser permits but doing so may affect your ability to access or use certain features of the Website.

Web Beacons

We may also utilize web beacons on our Website. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. The information collected through these automated means may include information that we gather and store about your visit to, and use of, the Website, such as your IP address, type of browser and operating system used, date and time you access the Website, pages you visit, and, if you linked to the Website from another website, the address of that website. This data does not include Personal Information and is not treated as Personal Information under this Privacy Policy, but it may include the IP address of your device. We mayblink an IP address to information that is personally identifiable.

5. Disclosures of your personal data

We may transfer your information to other parties, for example to process transaction and provide you with products and services. Regardless of where we process your information, we still treat it in accordance with this policy and applicable law. This transfer may include trusted third parties who assist us in operating our site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Those trusted third-party partners may:

• Provide you and members with various services

• Provide database maintenance and security

• Help us manage transactions

• Help us process and fulfill orders or requests

Byrne will not sell or share any information collected via their SMS/MMS campaigns to any third parties for marketing purposes. Additionally, while Byrne does use cookies on their website, these are not used for anything other than to match you up with your information and provide the best experience while using https://www.byrne.com/.

6. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In
addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

7. Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

8. Your rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data.

• Request access to your personal data.

• Request correction of your personal data.

• Request erasure of your personal data.

• Object to processing of your personal data.

• Request restriction of processing your personal data.

• Request transfer of your personal data.

• Right to withdraw consent to us processing your personal data.

If you wish to exercise any of the rights set out above, or if you have a complaint please Contact us. Byrne commits to resolve complaints about our collection or use of your personal information. Inquiries or complaints regarding the processing of personal data should first be directed to Byrne at privacyofficer@byrne.com.

9. California resident’s privacy rights

Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Consumer Privacy Act. California consumers have a right to knowledge, access, and deletion of their personal information. In addition, California consumers also have a right to opt out of the sale of their personal information by a business and a right not to be discriminated against for exercising one of their California
privacy rights.

California’s “Shine the Light” law permits individual California residents to request certain information regarding our disclosure of certain categories of Personal Information to third parties for those third parties’ direct marketing purposes. To make such a request, please contact us at privacyofficer@byrne.com. This request may be made no more than once per calendar year.

If you are under 18 years of age, reside in California, and have a registered account with our website, you have the right to request removal of unwanted data that you publicly post on our website

California Specific Information

This component of the Privacy Policy applies solely to California residents:

“Personal Information” includes information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device. “Personal Information” does not include:
- Publicly available information from government records.
- Deidentified or aggregated consumer information.
- Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (“FCRA”), the Gramm-Leach-Bliley Act (“GLBA”), and California Financial Information Privacy Act (“FIPA”), and the Driver’s Privacy Protection Act of 1994.

The Website has collected the following categories of Personal Information from consumers within the past twelve months. If we have collected it, we may share it for a business purpose as set forth below pursuant to written agreements between us and the recipient which set for the specific conditions and uses for such information. We do not sell your Personal Information.

Category	Examples	Collected	Business Purpose Disclosures	Sales
A. Identifiers.	A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.	Yes	To affiliates to use solely in furtherance of our objective for obtaining the information and for no other purpose.	None
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).	A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.	Yes	To affiliates to use solely in furtherance of our objective for obtaining the information, including in collecting and processing information as part of our regular employment application process, and for no other purpose.	None
C. Protected classification characteristics under California or federal law.	Age (if over 40), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).	Yes	To affiliates to use solely in furtherance of our objective for obtaining the information, including in collecting and processing information as part of our regular employment application process, and for no other purpose.	None
D. Commercial information.	Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	No	None	None
E. Biometric information.	Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.	Yes	To affiliates to use solely in furtherance of collecting and processing information as part of our regular employment application process, and for no other purpose.	None
F. Internet or other similar network activity.	Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.	Yes	To affiliates to use solely in furtherance of our objective for obtaining the information and for no other purpose.	None
G. Geolocation data.	Physical location or movements.	Yes	To affiliates to use solely in furtherance of our objective for obtaining the information and for no other purpose.	None
H. Sensory data.	Audio, electronic, visual, thermal, olfactory, or similar information.	No	None	None
I. Professional or employment-related information.	Current or past job history or performance evaluations.	Yes	To affiliates to use solely in furtherance of collecting and processing information as part of our regular employment application process, and for no other purpose.	None
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).	Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.	Yes	To affiliates to use solely in furtherance of collecting and processing information as part of our regular employment application process, and for no other purpose.	None
K. Inferences drawn from other Personal Information.	Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.	Yes	To affiliates to use solely in furtherance of collecting and processing information as part of our regular employment application process, and for no other purpose.	None

We obtain the categories of Personal Information listed above from the following categories of sources:
- Directly from you. For example, from forms you complete or products and services you purchase.
- Indirectly from you. For example, from observing your actions on the Website.
- From third parties. For example, if you are applying for a job and authorize us to obtain Personal Information about you from a third party.

Your Rights and Choices. The California Consumer Privacy Act (“CCPA”) provides California residents specific rights regarding your Personal Information. This section describes those rights and explains how we will work with you to exercise those rights.

Right to Know and Data Portability. You have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the preceding 12 months (your “Right to Know”). Once we receive your request and confirm your identity, we will disclose to you:

The categories of Personal Information we collected about you.
The categories of sources for the Personal Information we collected about you.
Our business or commercial purpose for collecting or selling that Personal Information.
The categories of third parties with whom we share that Personal Information.
If we sold or disclosed your Personal Information for a business purpose, two separate lists disclosing:
- Sales, identifying the Personal Information categories that each category of recipient purchased; and
- Disclosures for a business purpose, identifying the Personal Information categories that each category of recipient obtained.
The specific pieces of Personal Information we collected about you.
- Right to Delete. You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions (your “Right to Delete”). Once we receive your request and confirm your identity, we will review your request to see if an exception allowing us to retain certain information applies. We may deny your deletion request if retaining the information is necessary for us or our service providers to:

Complete the transaction for which we collected your Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise fulfill any contractual obligations we have to you.

Detect security incidents; protect against malicious, deceptive, fraudulent, or illegal activity; or preserve information so that law enforcement agencies may prosecute those responsible for such activities.

Debug products to identify and repair errors that impair existing intended functionality.

Exercise free speech, ensure the right of another user to exercise their free speech rights, or exercise another right provided for by any local, state, or federal law, rule, or regulation.

Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.

Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.

Comply with a legal obligation.

Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

We will delete or deidentify Personal Information not subject to one of the above exceptions from our records and will direct our service providers to take similar action.

How to Exercise Right to Know and Right to Delete. You may exercise the rights summarized above by contacting us at [phone/email/website]. Only you, or someone legally authorized to act on your behalf, may exercise your Right to Know and/or Right to Delete. You may exercise your minor (under the age of 18) child’s Right to Know and/or Right to Delete. You may only submit two Right to Know requests in any twelve-month period. Each request must: (i) provide sufficient information to enable us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative; and (ii) Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

Right to Opt-Out or Opt-In. We do not share your Personal Information with unaffiliated third parties, and do not intend to do so. If, in the event this policy ever changes, if you are age 16 or older, you have the right to direct us to not sell your Personal Information at any time (the “Right to Opt-Out”). Consumers who opt-in to Personal Information sales may opt-out of future sales at any time. To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by visiting the following link: help@byrne.com.

Non-Discrimination. We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
- However, we may offer you certain financial incentives permitted by the CCPA which may result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your Personal Information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.

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